1. 1. Primary Purpose of Job:
   To take the lead with all incoming enquiries and orders coming into the office, whether by telephone, email or in person. Ensuring that the correct briefs are taken and documented, quotations and proposals returned to clients in a timely manner. You will also be acting as a main point of contact for customer queries, in particular for emailshot and printing.com. You will assist with marketing campaigns and following up sales enquiries.
2. 2. Main Areas of Responsibility (but not limited to):
   • First point of contact for incoming telephone and face to face enquiries.
   • Taking appropriate enquiries and orders, completing job request forms.
   • Ensuring quotations and proposals go out in a timely manner.
   • To respond and follow up sales enquiries, using appropriate methods.
   • To follow up marketing campaigns by telephone.
   • Maintaining ACT and updating customer enquiries.
   • Main point of contact for emailshot enquiries, quotations, demonstrations and enquiries.
   • Main point of contact for printing.com enquiries, quotations, order entry on flyerlink and template design.
   • Creating HTML templates on emailshot.
   • Assisting with Facebook and Twitter campaigns.
   • Assist with planning and delivering of marketing and promotional activities to stimulate sales enquiries.
   • To at all times act as an ambassador for the company and its services.
   • Respect customer and company confidentiality at all times.
3. Person Specification:
   • Good communicator with the ability to build good customer relationships.
   • Keen to learn.
   • Friendly and helpful.
   • Flexible and reliable – a safe pair of hands.
   • Professional manner at all times.
   • Capable of using own initiative.
   • Good written and verbal communication skills.
   • First class organisation skills.
   • Able to prioritise workload and multi-task.
   • Punctual.
   • Keen attention to detail.
   • ICT literate, with experience in Microsoft Office packages, experience of design packages and ACT desirable or willingness to learn.
   • Able to work unsupervised as required.
   • Able to work in a team for the good of the organisation.
   • Respects confidentiality.
4. Hours of work:
   Monday to Friday 09.00 – 5.30 pm (37.5 hours a week)

If you feel you have the skills that Fig Creative are looking for in the role of an Internal Sales Exec then we want to hear from you.
This is a forward thinking and growing company that will challenge your skills and drive your career progression forward. Please send your CV and covering letter with salary expectations and your availability for the attention of Marilyn Hamilton.

Marilyn Hamilton (marilyn@figcreative.co.uk)
Fig Creative
174 High Street West
Glossop
SK13 8ER